We're Here to Help You Craft Your Story
At Creative Memories, we believe in the power of connection in our albums and our community. Whether you have a question about a recent order or event, our team is ready to help you keep moving forward.
Quick Resources
Before reaching out, you might find your answer in seconds:
- Search Our FAQs: Answers to our most-loved products and common questions.
- Shipping & Returns: Our in-house team typically processes in-stock items within 1–3 business days.
- Find an Advisor: Connect with a local expert to elevate your crafting experience.
- The Advisor opportunity: Learn how to turn your passion for memory-keeping into a business with purpose.
Get in Touch: Our dedicated support team (Susan, Amanda, and Colleen) is available Monday through Friday, 8:30 am – 4:30 pm CT.
For… |
Reach Out To… |
General Inquiries |
|
Product Suggestions |
|
Custom & Digital Products |
|
Advisor Support |
Need a quick answer? For time-sensitive issues, please call us at 320-281-1424. Please include your order number in your message so we can jump right in. For non-urgent matters, send us an email and we'll get back to you within 48 hours.
Creative Memories
1100 Stearns Dr, Suite #100
Sauk Rapids, MN 56379
CustomerService@CreativeMemories.com
320-281-1424
US/CAN
Get in Touch: Our dedicated AU support team (Kelly J.) is available Monday–Friday, 8 a.m.–4 p.m.
For… |
Reach Out To… |
General Inquiries |
|
Product Suggestions |
|
Custom & Digital Products |
|
Advisor Support |
1300 820 051 – leave a message and we'll get back to you as soon as we can during office hours
CM Australia
Attn: Returns
PO Box 76
The Entrance
NSW 2261
CustomerServiceAU@CreativeMemories.com
1300 820 051
AUS
