referral line at (800) 341-5275 in the United States; 02 94729400 in Australia; 09 2722533 in New Zealand; (01635) 294700 in the United Kingdom. In most cases a Creative Memories Consultant will replace your defective album or album part. If they are unable to help you, please contact Creative Memories directly in writing at the following address:
United States
Creative Memories Returns Department • 3001 Clearwater Road • P.O. Box 1839 • St. Cloud, MN 56302-1839
United Kingdom
Creative Memories • 9 Pipers Lane Estate • Thatcham • Berkshire • RG19 4NA
Creative Memories will investigate and work to repair or replace with the same or equivalent album or album part without charge.
This warranty does not cover items such as damaged photographs, memorabilia or other items used in the album.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state. For the warranty that applies to you, please refer to your market’s primary language.
• The Creative Memories albums that are expandable come with a Flex-Hinge™ binding that allows the albums to lie flat for easy viewing.
• If needed, clean the album cover material using a soft, damp cloth.
Proper Storage:
Prolonged exposure to elevated heat and humidity can result in damage such as mold growth, warped album covers, accelerated aging of photographs and brittle adhesive. Safely store albums in a comfortable environment: 77° F, 25° C or less with 20 to 50% relative humidity.
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